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Discounts and Freebies
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Support for customers
Their support system is very well built and maintained and very effective at answering your questions. The team has a phone line that you can call during business hours in order to get a response. They also have a live chat function which allows you to talk to someone online. They have an online communication function which you can use if you want to be contacted via email, and/or if you have a less urgent message. Their support network is really exceptional, but before contacting it you should read through the text on their site. This is because it is full of information that is going to answer most of your questions in advance.
Every writer on staff has a degree, but many of them have more than just the one. Many of them have higher qualifications and extra qualifications on top of their degree. They do offer free samples, but they are only for you to look at. They are seen by everybody, but if you buy from them then you get custom written content that only you and the writer sees. Still, the downloadable samples are good for seeing how well their writers produce content, as it shows you the quality of their work.